Shipping policy

SHIPPING POLICY — KLIQVA

 

We believe you should always know exactly where your order is. Here is everything about how we ship.

 

PROCESSING TIME

Orders are processed within 1-3 business days. You receive a confirmation email with a tracking number as soon as your package ships.

 

DELIVERY TIMES

Estimated delivery: 7-14 business days for most destinations, depending on your location and the carrier. Exact estimates are shown at checkout before you pay — no surprises.

 

TRACKING YOUR ORDER

Every order includes full tracking. Use the link in your shipping confirmation email to follow your package in real time. Tracking not updating? Give it 24-48 hours after shipment, then contact us and we will check it personally.

 

SHIPPING COSTS

Shipping costs are calculated and displayed at checkout before payment. We regularly run free-shipping promotions — subscribe to our newsletter so you never miss one.

 

CUSTOMS & DUTIES

International orders may occasionally be subject to local customs fees, which are the customer's responsibility. Most of our shipments arrive without any extra charges.

 

LOST OR STUCK PACKAGES

If your order has not arrived within the estimated window, contact us at kliqvastore@gmail.com. If a package is confirmed lost, you choose: free reshipment or a full refund.

 

QUESTIONS?

We are here for you: kliqvastore@gmail.com